Politique de remboursement

REFUND POLICY & FINAL SALES

Because every single item at Brodia is custom embroidered to order based on your unique garment type, size, and thread color selection, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and entered our digital production line.

Damages and Issues
Please inspect your order immediately upon reception. If the item is defective, damaged, or if you receive the wrong item, you must contact us within 48 hours of delivery through our Contact Us page or directly at support.brodia@gmail.com. Please include your Order Number and clear photos of the issue. We will evaluate the problem and make it right immediately.

Sizing Discrepancies
We do not offer refunds or exchanges for incorrect size choices. Complete sizing charts and specifications are available on every product page. Please ensure you review these measurements before completing your purchase.